SERVICE ISSUES: Vodafone Data Network

SERVICE ISSUES: Vodafone Data Network

We are receiving reports of customers experiencing issues with the Vodafone data network. We are currently liaising with Vodafone technical support to determine the scope of the issue, and will provide further updates shortly.

Prison Lock up raises over £8000 for Tenovus Cancer Care

iData’s own James Wilson and Chris Quayle were amongst those taking part in a sponsored ‘Lock-Up’ at Mold police station on 9th March which presently looks like exceeding £8000, with iData raising £850 including gift aid.

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How will the 2025 ISDN switch off impact your business?

From 2020, businesses will no longer be able to buy any systems which use PSTN or ISDN technology. In 2025, BT is due to switch off both ISDN and PSTN services as it moves towards an entirely IP-based model of voice communication. What is the impact of this for your business and do you need to take any action before the ISDN switch off takes place?

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SERVICE ISSUES UPDATE: Horizon Corporate Directory

We can confirm the Horizon Corporate Directory is now working normally, and all handset types are now working as expected. The issue relating to the Corporate Directory only affected Polycom and Yealink handsets, Cisco and Softclients were unaffected.

SERVICE ISSUES UPDATE: Horizon Corporate Directory

An issue remains on the Corporate Directory feature, handsets may display a “Directory Server not Responding” error message. Horizon engineering teams can replicate the issue and are investigating the cause and resolution. A further update will be provided by 13.00PM or earlier if any information becomes available.