We are aware that Horizon customers may be unable to access the Corporate Directory facility on their handsets this morning. Users may encounter a “Directory Server not Responding” error message when attempting to access the Corporate Directory facility. Horizon engineering teams are actively working on the issue and will provide a further update by 11.30am.
SERVICE ISSUES: Horizon Corporate Directory
We’re Recruiting
iData is a rapidly growing business in the IT and Telecommunications sector, set in a fantastic location in Mold, Flintshire with a very modern office. Our working environment is vibrant, fun, fast paced and dynamic.
UPDATE: Adverse Weather Conditions
Our telephone and e-mail points of contact have now returned to normal service.
iData would like to thank our customers for their patience and understanding during the adverse weather conditions.
Adverse Weather Conditions
Due to resource issues caused by adverse weather conditions, our customers may experience delays contacting us this morning.
If your request is urgent, please leave us a voicemail or an e-mail using your usual channels, and a colleague will contact you at the earliest opportunity.
Outage Update: Data problems hit O2 mobile network
O2 are now reporting that their 4G network has been restored. O2’s technical teams will continue to monitor service performance closely over the next few days to ensure they remain stable. A review will be carried out with the 3rd party involved (Ericsson) to understand fully what happened. O2 would like to thank their customers for their patience during the loss of service on Thursday 6th December and they apologise for any impact the issue may have caused.