Fully managed landline phone systems tailored to your business needs
iData can provide telephone systems tailored to your individual needs, thoroughly managed by our experienced team from start to finish. From initial assessment and recommendation, to installation and user training, we will work with you to ensure you gain maximum benefit from your new telephone system. There are many benefits to leasing or purchasing your telephone systems from iData.
Why choose iData?
- Choice of all the leading manufacturers systems
- We work closely with line providers Openreach
- Project management from consultation to installation
- Lease finance available for hardware
- Bespoke maintenance contracts to suit your budget
- Skilled and experienced in-house engineers
- In-house Support Desk – dedicated team with all the latest reporting facilities
- Dial up facility to your system to make changes, add personnel and facilitate desk moves
- Replacement parts – large stock of spares held in-house
Analogue Telephone Lines
Also known as PSTN lines (Public Switch Telephony Network). These are the basic lines installed in millions of homes and businesses throughout the UK. They can be installed as single lines or multiple lines (e.g. 3 lines on the same number).
A variant on the basic analogue line, these are used by businesses as an alternative to a telephone system. E.g. in an office with 3 users, rather than having a telephone system the client can have 3 lines and calls can be transferred around the group.
Also known as BRI (Basic Rate Interface) this is the basic digital line which provides 2 voice channels (2 x 64k channels). It offers superior voice quality in comparison with analogue lines.
Most users have ISDN2e for DDI numbering (Direct Dialling Inward), plus it offers CLI (Calling Line Identity – caller ID) on multiple lines.
Also known as PRI (Primary Rate Interface) this is the mainstay of large business users providing up to 30 voice channels on each line. It offers similar benefits to ISDN2e but on a much larger scale.
Hankinson Group Testimonial
“ We would like to thank the iData team for their work in the implementation of the Vodafone One Net System throughout the Hankinson Group.
We approached iData in March 2014, and tasked them with coming up with a solution that could link all branches together, tidy up the different communications companies involved and bring in new technology thereby future proofing the business for a cost saving.
It took 6 months from start to finish given the size of the project and the in depth and thorough investigation and survey work undertaken. We are very happy with the solution and level of service provided and would like to thank all those involved particularly:
Nick Cheetham – iData
Sonia Mullarkey – Vodafone One Net
The Engineers who attended all sites to carry out assessments and installation: Robert Pell, Richard Davey, Steve Kirkham, Stephen Nicholson and Stirling Pickles.
Together with trainer Ian Burns who visited Head Office once the system was installed to give handset and portal training to employees. iData also helped move a branch of the Group into Head Office and installed a temporary phone system at no cost to us whilst the solution was being set up.
iData and One Net have been and remain on hand to deal with any queries that may arise. They have worked with us and behind the scenes to make the whole installation as seamless as possible and to minimise disruption to the Group. This has been to our complete satisfaction.
We are furthermore impressed that the new system is set to save us 23% on our overall telecommunications costs and that we now have state of the art communications throughout the Group.
Group Operations Director Ivor Thomas commented “we are delighted with the co-operation we have received from both IData and Vodafone One Net in making the transfer from our old system to the new system as smooth as possible. We now have a modern solution that gives the Group a very flexible platform for our telecommunications, moving forward”. ”