Latest news, cybersecurity advice and updates from iData.
POWER OUTAGE UPDATE – Mold Area
Power has now been restored to the iData office and our telephone lines are back to normal. We apologise for any inconvenience caused during...
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POWER OUTAGE UPDATE – Mold Area
The energy provider has advised that repairs are taking longer than expected because extensive line patrols are needed to locate the fault. Their teams...
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POWER OUTAGE – Mold Area
The iData office has been affected by an unexpected power cut this morning, along with many other properties in the area. If any of...
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SERVICE ISSUES UPDATE: Horizon Directory
Horizon engineers have successfully resolved the issues with the Horizon Directory / Integrator and Soft Client look up searches, in addition to some users...
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SERVICE ISSUES UPDATE: Horizon Directory
Horizon engineers have been able to take action to alleviate the user experience with being unable to complete Directory / Integrator and Soft Client...
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SERVICE ISSUES UPDATE: Horizon Directory
Further to our previous update, Horizon engineers continue to conduct remedial work to ensure full functionality is restored. They anticipate that the remedial work...
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SERVICE ISSUES: Horizon Directory
The Horizon team have had some reports of some Horizon users being unable to complete Directory / Integrator and Soft Client look up searches....
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SERVICE ISSUES UPDATE: Horizon Network
Further to the last update, Gamma have advised that the Horizon platforms have been fully restored as of Sunday morning. Fibre engineers had identified...
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SERVICE ISSUES UPDATE: Horizon Network
Further to the last update, Gamma have advised there is a national network fibre break which is impacting Voice and Data connectivity services. Customers...
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