News

Horizon are currently investigating alerts and customer reports of call failures and broadband outages. A further update will be posted once further information becomes...

Further to the update this morning, the Horizon engineering and support teams have continued to monitor the services which are now working as expected....

Further to the last update all testing and monitoring overnight has been successful. Horizon will continue to monitor into the working day to ensure...

Horizon engineering teams are currently working towards a full resolution. A further update will be posted in due course.

Further to the last update, Horizon are seeing the delay in Horizon registrations returning to normal. A further update will be provided by 3.30pm...

Further to the last update, the Horizon engineering teams have now advised that those affected by call quality and call routing issues are returning...

Further to the last update, the Horizon engineering team have now completed the restarting of the Core Network Device. The engineering teams are monitoring...

Further to the last update, Horizon engineering teams are working towards a full resolution. Horizon are in the process of restarting a core network...

Further to the last update, Horizon engineering teams have made changes on call routes to improve call failures. There may still be some residual...