SERVICE ISSUES: Horizon Network

Horizon are currently investigating alerts and customer reports of call failures and broadband outages. A further update will be posted once further information becomes available.

Further to the update this morning, the Horizon engineering and support teams have continued to monitor the services which are now working as expected. If you are having any residual issues, please contact the IT Servicedesk.

Further to the last update all testing and monitoring overnight has been successful. Horizon will continue to monitor into the working day to ensure that all services remain stable. Please retest and should you have any residual issues please contact the IT Servicedesk. A further update will be published by 10.00am to confirm resolution or sooner should the situation change.

Horizon engineering teams are currently working towards a full resolution. A further update will be posted in due course.

Further to the last update, Horizon are seeing the delay in Horizon registrations returning to normal. A further update will be provided by 3.30pm or sooner should information become available.