SERVICE ISSUES UPDATE: Horizon Network

Further to the last update, Gamma have advised that the Horizon platforms have been fully restored as of Sunday morning. Fibre engineers had identified and rectified a break between two fibre joints in the London area and the East Coast.

If you are still experiencing problems you may need to reboot your router(s), leave them off for 15 minutes and then power back on. If problems persist following the reboots, please contact us so we can further investigate.

We apologise for any inconvenience caused by this outage.

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