Further to our previous update, Horizon engineers continue to conduct remedial work to ensure full functionality is restored. They anticipate that the remedial work will be in progress for the next hour. During this time, some users may have noticed they are removed from the platform. We ask that if this is experienced, please attempt to log back in. If you are unsure of your password and require a password reset, you can do this either via the Portal or by contacting the iData IT Team on 0344 84 76 766. Horizon engineers are fully engaged to understand the root cause of the issue and put in place more preventative measures. Thank you for your patience during this time.

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