Due to resource issues caused by adverse weather conditions, our customers may experience delays contacting us this morning.
If your request is urgent, please leave us a voicemail or an e-mail using your usual channels, and a colleague will contact you at the earliest opportunity.
O2 are now reporting that their 4G network has been restored. O2’s technical teams will continue to monitor service performance closely over the next few days to ensure they remain stable. A review will be carried out with the 3rd party involved (Ericsson) to understand fully what happened. O2 would like to thank their customers for their patience during the loss of service on Thursday 6th December and they apologise for any impact the issue may have caused.
O2 are working closely with one of their 3rd party suppliers who has identified a software issue in their system. This issue has impacted mobile services globally. O2 have advised that they are treating the issue as a top priority and are encouraging users to use Wi-Fi where possible until a resolution has been reached.
We are aware that O2 customers are unable to use data this morning. O2 Technical teams are working on the issue with high priority. O2 apologise and are working as hard and as fast as they can to fix this.
Once again, business communications specialist iData Com Ltd sponsored the ever-popular real ale event November Fest in Mold, which was held from Friday 10 – Sunday 12. The sponsorship is part of iData’s long-term commitment to supporting events held in the North Wales town where the business is based.