SmartPhone is a simple yet effective phone which integrates with your desktop PC. SmartPhone can increase productivity, offering on screen popping of notes tagged to incoming calls, showing the extensions status of colleagues and allowing text messaging between users whilst they are on the phone.

You may want to look at our Fax-to-Email solutions. . .

See who’s on the phone at a glance - Extension Status

Find out if your colleagues are on calls or not. A coloured light indicates whether an extension is free, busy, or ringing - Simply click with your mouse to make a call to the extension of your choice.

 

Make calls at the click of a mouse - Address Book

Search for contacts by their name or telephone number. When you have found who you are looking for, simply click to call, or view detailed information about them by clicking Show.

 

View detailed call history with a click - Call History

View call history to see who called you, and when. Filter the recent calls list to view just internal, external or missed calls. View a caller’s details to find out who they are and where they are from.

 

Notify colleagues using subtle messaging - Text Messaging

Send text messages to colleagues who are engaged in calls to notify them of important information which they may need to know at the time. If colleagues are busy on a call you can set callback with a text message. When they finish the call you are notified by means of a pop-up window.

 

Know who is out-of-office before calling - Absence Alerts

For users who are away from their desks, SmartPhone has an absence alert feature which allows colleagues to check how long the absentee will be away for. Messages show up in the extension status window.

 

Learn about customers before you pick up the phone - Customer Alerts

Potential opportunities and problem calls can be tagged for the attention of specific staff. SmartPhone provides a discreet means to do so by ensuring the right staff are alerted when a particular customer calls in or is called by your company.