On Hold Services
On-Hold Services
Music On-Hold is now more important than ever, and here at iData we realise that.
This is why our service is second to none, and our production quality is the one of the highest in the industry.
The statistics speak for themselves:
- 88% of all callers surveyed preferred message recordings to radio or silence
- 70% of all business callers are put on hold
- 60% of all callers left unattended hang up
Music On-Hold Marketing can be used in many different ways:
- To reassure your callers that they are important and are being dealt with..
- To cross promote your products, you advertise to new clients, why not to your existing ones?
- To entertain and inform, don’t bore or infuriate your callers to the point of hanging up.
Choose your on-hold marketing voice and background music
or
Listen to some pre-made samples
Top 10 Benefits of Professional On Hold Services
1. Callers to your business are your best prospects.
2. Do all your customers know everything about what you have to offer?
3. Reduces the perception of time actually spent on hold.
4. Creates a lasting first impression and enhances the customer experience.
5. Allows you to up sell additional products and services you offer.
6. Drives awareness of your website to all callers.
7. Offers total flexibility to update the messages at any time.
8. Promote to an engaged audience.
9. Research shows it actually reduces caller abandonment.
10. Beats silence on hold EVERY TIME!
On hold marketing solutions, discover the benefits for:
Car Dealerships
Professional on hold marketing can help promote new dealership offers, new registrations, special promotions, insurance, accident repair and much more.
Retail
When callers telephone your shop or outlet, make sure they’re kept up-to-date with the latest products, offers and promotions when they are on hold.
Hotels
Inform your callers about what your hotel offers including the range of facilities. Conferencing, weddings, leisure and special promotional periods including Christmas and New Year can all be promoted on hold.
Recreation and Sport
Are callers to your business aware of your current offers, promotions and business activities? On hold marketing can help remind them about events and special occasions.
Estate and Rental Agents
Professional On Hold Marketing can help your estate or rental agency cross promote the range of services you offer whilst callers are waiting or being transferred.
Industrial
On hold marketing can help to increase the image and perception of your business to suppliers and customers alike.
Education
What does your educational establishment offer? See how professional on hold marketing can help keep callers informed about your school, college or university, including new courses and achievements.
IT and Comms
Communicate with your callers through on hold marketing and keep them informed about the latest innovations in technology and communication solutions you can offer your customers.
Recruitment
Inform your callers about your range of recruitment services, current vacancies and new market opportunities with the addition of on hold marketing audio.
Media and Advertising
On Hold Marketing can be very effective in helping promote advertising offers and media buying opportunities to all of your callers.
Travel
Keep your callers informed about new travel destinations, special offers, exciting new deals for next season and travel industry assurances. Cross promote other services such as car hire, airport transfers and excursions.
Accident Repair
When callers are holding make sure they are aware of what your business can offer for accident vehicles, timescale of repair, courtesy vehicles and whether you offer industry assurances.
Health
Professional on hold marketing can help to reinforce your professional services, what you can offer patients and health care assurances.
Professional Services
Accountants, mortgage advisors and solicitors are all benefiting from promoting their services using professional on hold marketing.
iData IPECS
