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Call Recording

 

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“Keep a complete record of your important transactions and review calls to improve customer service ”

Call recording provides you the ability to keep a complete record of all your organisations customer and supplier conversations.

All calls are easy to retreive and play back from a secure, on-site archive.

Phone Systems Call Recording

Call Recording

Call Recording

We can offer your company a call recording solution for your phone system that covers all your bases. Our bespoke service means that you can choose exactly what kind of call recording will suit your business and we can install it with the minimum of fuss.

Call recording can come in many shapes and forms. Depending on what purpose you need calls recording for, we can tailor the solution to fit. And if you're in doubt, all you need to do is ring up to speak to one of our advisors who will advise you on the best options for your business.

Call recording is fast becoming more of a necessity than a luxury – more and more businesses are needing to document what was said during phone conversations and negotiations and there is a growing litigation culture. all recording is the best way to protect yourself and your company.

Features of Call Recording

Call recording can come in many different varieties in order to suit the needs of your business. We offer:

  • Hardware Call Recording
  • Network Call Recording
  • Extension Call Recording
  • On Demand Call Recording
  • Bulk Call Recording
  • Ad Hoc Call Recording

iData has a proven track record in call recording. Our network is one of the best around and as an added bonus we can also offer extras such as call statistics and reliable phone systems which can really benefit your business. Call  us today to discuss your options with one of our experts.

Benefits of Call Recording

Imagine that your business never missed another call – this is what a call queuing solution from iData can offer. Simply call us today to find out what specific benefits a call queuing solution would have for you.

  • You can listen to live conversations
  • Call recordings are of the best quality
  • Call recording is simple to use and easy to install
  • Our solution is cost effective
  • Our call recording solution can intelligently handle calls
  • Call recording keeps you legally covered and compliant

Consider the fact that in most industries, call recording is now mandatory. Then consider the added benefits it can offer your business. The question is, can you afford not to have call recording?

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