How will the 2025 ISDN switch off impact your business?

From 2020, businesses will no longer be able to buy any systems which use PSTN or ISDN technology. In 2025, BT is due to switch off both ISDN and PSTN services as it moves towards an entirely IP-based model of voice communication. What is the impact of this for your business and do you need to take any action before the ISDN switch off takes place?

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SERVICE ISSUES UPDATE: Horizon Corporate Directory

We can confirm the Horizon Corporate Directory is now working normally, and all handset types are now working as expected. The issue relating to the Corporate Directory only affected Polycom and Yealink handsets, Cisco and Softclients were unaffected.

SERVICE ISSUES UPDATE: Horizon Corporate Directory

An issue remains on the Corporate Directory feature, handsets may display a “Directory Server not Responding” error message. Horizon engineering teams can replicate the issue and are investigating the cause and resolution. A further update will be provided by 13.00PM or earlier if any information becomes available.

SERVICE ISSUES: Horizon Corporate Directory

We are aware that Horizon customers may be unable to access the Corporate Directory facility on their handsets this morning. Users may encounter a “Directory Server not Responding” error message when attempting to access the Corporate Directory facility. Horizon engineering teams are actively working on the issue and will provide a further update by 11.30am.

We’re Recruiting

iData is a rapidly growing business in the IT and Telecommunications sector, set in a fantastic location in Mold, Flintshire with a very modern office. Our working environment is vibrant, fun, fast paced and dynamic.

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